Shipping policy

We want to provide you with clear and sincere information about our shipping process. Here are the details:

Order Processing and Delivery: 
Once you place an order, we strive to ship it within 2 working days. The actual delivery time depends on your location and the fastest available service. Typically, you can expect your package to arrive within 7-14 days. For orders being shipped to the USA, the usual delivery time is between 9-18 days. However, please note that it's possible to receive your items even earlier than these estimates. 

Tracking Number and Updates:
To ensure transparency and peace of mind, all orders are shipped with a tracking number. This allows you to track your package at every step of the journey. You will receive updates on the status of your shipment.

Possible Delays:
While we make every effort to ensure timely delivery, please be aware that there may be unforeseen delays beyond our control. Factors such as customs inspections or postal delays can impact the delivery time. Despite these circumstances, we assure you that we will do our best to keep you informed and assist you in any way possible.

We appreciate your understanding and patience regarding any potential delays. Rest assured that we are dedicated to providing you with quality service and ensuring the smoothest shipping experience. If you have any further questions or concerns, please don't hesitate to reach out to us at mysterieux.official.hk@gmail.com.